Forum Discussion
Unable to get slide to advance when media completes
Hello Scott,
Happy to help!
If you're experiencing issues with your published course, one helpful test that you can do is to test how your course behaves in a different environment to see if the behavior is specific to your LMS. For the behavior you're experiencing, we recommend testing your course in SCORM Cloud and Review 360 to see if your videos still get stuck.
I also wanted to share that the "Jump to slide when media completes" trigger will only work for videos that have been added to your Storyline 360 course from a file. This trigger was not designed to work on embedded videos.
If you are able to replicate the behavior in SCORM Cloud, please open a case with our support team here so we can continue troubleshooting with you.
Hi Joe,
Apologies, when I say embedded. I meant from a file. Not a URL embed.
The LMS company tested it on their SCORM Cloud and it was the video file causing the issue. I removed this and replaced it with an animated/transition on a static image.
However it wasn't the video file I thought it was. The original creator was video happy and created a button state that would animate on hover. This was what was crashing the page.
This worked fine from then on.
Kind Regards
Scott
Hi Scott!
Thanks for following up and clarifying! Glad to hear the issues causing your course to crash have been resolved! If you run into any trouble moving forward, please let us know and we'd be happy to assist further.
Have a great rest of your week!
