Forum Discussion
Unable to perform simple print Javascript function
Hi Articulate 360 Storyline users,
I am struggling to perform the simple window.print(); function. I followed the instructions that Owen kindly provided via this page: https://community.articulate.com/discussions/building-better-courses/print-anything-in-storyline
The instructions were clear. However, I am not sure why after publishing the slide and I click on 'Print Page', it doesn't work for me. Does anyone know the solution?
Please advise.
Thank you!
Have you published to the web and tested? Works fine for me when tested in review
Hi Phil,
Thanks so much for responding to my question so quickly! I published it here: https://360.articulate.com/review/content/5db716b4-4af0-427d-bbde-84a20d8531ed/review
I wondering if I am opening it in the wrong browser? May I know what browser you are using or how are you opening it? Maybe the way I am publishing and testing is wrong?
I tried using the latest Chrome and Microsoft Edge to open the published page.
Many thanks for your guidance.
I published to review and tested in Edge (PC) and Chorme (MAc) only tested the first slide but the point dialogue opened on both
Hi Phil,
Thanks for testing it. Am I publishing and testing to review incorrectly? When I click on 'Print page', nothing happens on my end?
Many thanks for your help in advance.
Hi, Research Impact Canada.
Thank you for sharing your .story file!
I experienced the same as Phil: when I published it myself to web or Review 360, it worked in every browser I tested with. However, the Review link you shared above didn't work for me.
Take a look at my test here, and let me know if the Print button works. If so, I recommend publishing it again, as a new item.
