Forum Discussion
Unable to Sign in To Articulate 360 / Couldn't Open Port
Hello,
I use Rise and Storyline every day. For the last week, I've been unable to login to A360 to open Storyline. I get a "Articulate 360 Desktop App Error Report" and occasionaly a "Couldn't Ope...
I followed the instructions, still would not upload - same error, and after attempting the upload the same thing is occurring - no ability to upload to Review or open storyline from the launcher.
Hi SarahHanisko-0f!
Glad to see Joe has been helping you! Sorry to hear that you've run into this setback!
I noticed you've opened a support case as well. Smart move! I've updated your case with this additional feedback you've shared. You're in excellent hands troubleshooting with our support engineers, and they should be following up with you shortly.
Let's continue the conversation through your case to keep all information in one spot.