Forum Discussion

JasonQuestor-24's avatar
JasonQuestor-24
Community Member
5 years ago

Unable to upload Storyline course into Review 360

I saw this issue discussed in a forum that goes back several months. Storyline 360 is unable to publish to Review 360. It stalls and eventually issues a dialog message telling me to check my interne...
Review 360
SharonGoza-f625's avatar
SharonGoza-f625
Community Member
2 years ago

I'm having this issue now as well. I'm not using any cloud services, just trying to upload my course to review. I can't even cancel. I have to go into the task manager and kill the process and then go back into Storyline.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Sharon,

    Sorry to hear that you ran into this snag. Can I ask if you are able to publish a blank new Storyline 360 project file to Review 360 without any issues? You'll want to make sure that you're working locally when attempting to publish. 

    If publishing a new project file also doesn't work, try doing a repair of your Storyline 360 installation to fix the issue. 

    If the behavior is isolated to the project file that you are working on, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!