Forum Discussion
Unable to Use Text to speech In Storyline. Error<<You are offline.Please connect to the internet and try again.>>
I am getting this error and it's not uncommon. I'm working along is Storyline, everything is going fine using Text to Speech, and then I get get an error that I'm not connected to the Internet when I try to save a change.
I can sign on the Articulate 360. I tried rebooting. I tried changing my Proxy server. Why is this happening?
Adding on, trying to troubleshoot, I tried updating voice to text on another page and it worked fine. I went back to the page where it was giving me trouble - same error. Tried inserting new voice to text on the same page, didn't work - same error.
- LesliBaar5 years agoCommunity Member
I think I figured it out and I'm posting to help others. I had used the return key to add space at the beginning and end of text in an attempt not have space for the captions to not start and end abruptly and end. It works at the end of text, not so much at the beginning. When I copied my text without the spaces I was able to insert new audio and it saved fine.
I then went back and used the return key to enter in space and it saved fine. Storyline is quirky. Now I need to re-edit my captions. Ugh.
- RyanHouston5 years agoCommunity Member
Thank you! I also was experiencing this error, thanks for the work around.
- CathyKonopa4 years agoCommunity Member
So weird that pressing Enter in the wrong place could cause this error, but I followed your instructions, and it worked for me. Thanks for figuring this out. I see you had this issue a year ago already. Hopefully it can be fixed in a future update.