Forum Discussion

KimberlyPeterso's avatar
KimberlyPeterso
Community Member
12 days ago

Undo command glitchy for copy/paste in Articulate Rise

I've noticed more and more that undo (Command ⌘ + Z) is very glitchy. In the past it seemed to work fine, but recently (maybe last month or so) it doesn't function as expected.  For example, in the...
rise 360
KimberlyPeterso's avatar
KimberlyPeterso
Community Member
5 days ago

I had a screen recording but for some reason the forum wasn't letting me upload an mp4. Here is a gif version. 
Oddly, like the review block bug I logged, I couldn't recreate the issue today. I didn't try very hard tbh, but maybe the issue was also resolved in the latest update? 




EricSantos's avatar
EricSantos
Staff
22 hours ago

Hi KimberlyPeterso,

I’m happy to chime in here, thanks for the update! I’m glad to hear the undo function is working again on your end. I appreciate you sharing the screen recording.

If the issue happens again, I recommend clearing your browser cache and cookies and reaccessing the course. You can also try using Incognito mode to help rule out possible browser extensions that may be causing the problem.

Please let us know if it recurs. We’ll be happy to continue troubleshooting with you.