Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their course on my LMS. This prompt is not referenced in the project settings (As far as I can see) and seems to occur regardless of the content or structure of the course. It has been observed across multiple projects of mine (but not all), suggesting the issue is not tied to a specific interaction.Whether I click "Yes" or "No," the project no longer works — unless I click "No," click to the "language selection" button (which takes you to a different slide), then close out. After that, the project works normally for everyone. If I test the project in my browser, this never appears. But as soon as I upload it to a fresh course in my LMS, it shows up — so I can never reproduce it during testing. I initially thought it was the resume functionality, but this looks different. Thoughts?

I was given the feedback from staff that this is expected behavior. Unfortunately, given the number of learners we have, the suggestions in the bullet points aren't feasible.

Hello,I wasn't expecting this kind of answer...Maybe this is expected behaviour but it was perfectly handled before.We often update courses when we get feedback of various errors and this was the perfect solution : update course, resume where you left without the bugs. Why does SL now throws a prompt that hangs the course? Why can't it handle the situation properly like it did before? Instruct learners? How? When? "If you come back to this course and feel it's been updated or if you get stuck when trying to resume, please relaunch and choose to restart from the beginning and loose what you've done previously"? I still hope there will be a proper fix or a rollback to what it was before...

StevenBenassi How do we downgrade to version 3.99.34516.0. We're experiencing this issue. We're a global manufacturer with over 85,000 users in our LMS. We have updates that are now hanging up with the resume prompt affecting thousands of users. The workaround solutions are not viable.

Is there an update on this? We have a customer who is seeing the yes/no message every time they access the updated module and it will not resume after being accessed multiple times.

Could the Yes/No buttons be removed at least and that screen only have a 'Restart ' button on? It's the fact that those buttons appear and do nothing that is causing a bad user experience.

Unexpected "Yes/No" Prompt in SCORM Output from Storyline 360

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