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MarcBosscher's avatar
MarcBosscher
Community Member
3 years ago

Updated to New Version of SL today...Images turned blurry

Just like title says. Today several of my screenshots turned blurry. I even deleted them and imported new ones. Still blurry.  Wondering if today's update broke something? I know it was supposed to ...
storyline 360
AndrewMcFarland's avatar
AndrewMcFarland
Community Member
3 years ago

I thought I would share a little more information about what I have been discovering related to this topic. I reinstalled the latest Articulate Storyline360 update and republished the course that I have images of screenshots in. 

I published 3 different ways to test:

  • Review 360: I had to "Enter full screen (F11)" and either collapse the menu or the comments to see the images clearly. 
  • Publish to Web: When I use the launcher.html file, the images look great. When I use the story.html file, I had to view in full screen mode for the images to look clear.
  • Publish to LMS / LRS: I had to maximize the course window to see the images clearly.

Previously, we did not need to make the above adjustments. If I don't make those adjustments, the images are not clear.

  • MarcBosscher's avatar
    MarcBosscher
    Community Member
    3 years ago
    • Review 360: I had to "Enter full screen (F11)" and either collapse the menu or the comments to see the images clearly. 
    • Publish to Web: When I use the launcher.html file, the images look great. When I use the story.html file, I had to view in full screen mode for the images to look clear.
    • Publish to LMS / LRS: I had to maximize the course window to see the images clearly.

    So you are saying if you take certain steps when viewing the published course - the images will stop being blurry?  Not a fix for the problem, but a pretty interesting little tidbit. 

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