Forum Discussion
Updates/ New Version Corrupting Old Storylines?
I have been creating Articulate 360 trainings for the past two years. We have a bank of trainings now that need occasional updating of information. I have noticed that when trying to update some o...
Hi Tania,
I'm sorry to hear about the issues that you encountered while upgrading your projects. I'd like to ask a few questions to get a better understanding of what happened:
- Are your trainings currently saved in a network drive?
- If yes, do you open the project files directly from the network drive when updating and editing the courses? We generally recommend moving files to a local directory first before opening them in Storyline 360, since working directly on a network drive has been known to cause issues.
- Were your previous trainings created in Storyline 360, or were they created in other versions of Storyline (1,2, or 3)?
If you're already working locally, try doing a repair of Storyline 360 to see if this helps. If the issue persists, please feel free to reach out to our support team here for further assistance.
