Forum Discussion
TaniaVidosevic
3 years agoCommunity Member
Updates/ New Version Corrupting Old Storylines?
I have been creating Articulate 360 trainings for the past two years. We have a bank of trainings now that need occasional updating of information. I have noticed that when trying to update some o...
TaniaVidosevic
3 years agoCommunity Member
Hi Joe,
Thank you for getting back to me-Responses to you're questions below:
- Are your trainings currently saved in a network drive? Some of them are on a network drive and some of them are saved to a OneDrive cloud.
- If yes, do you open the project files directly from the network drive when updating and editing the courses? I have tried moving them to my desktop to work from there, but this did not resolve the issue. We generally recommend moving files to a local directory first before opening them in Storyline 360, since working directly on a network drive has been known to cause issues.
- Were your previous trainings created in Storyline 360, or were they created in other versions of Storyline (1,2, or 3)? I think they were all created in Storyline 360 (with the oldest versions being created in March 2020)
If you're already working locally, try doing a repair of Storyline 360 to see if this helps. If the issue persists, please feel free to reach out to our support team here for further assistance. I will try the repair and see if that fixes the issue.