Forum Discussion
JoshKuo
5 years agoCommunity Member
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
AlyssaGomez
4 years agoStaff
Hi Grzegorz,
It sounds like video uploads in Rise 360 aren't working reliably for you. Our team would love to help. Would you mind sharing a video file that gets stuck processing? We can test it from our side and let you know what we find.