Forum Discussion
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
Just for anyone's information, if you insert a block and get stuck with the dreaded "Inserting Template" message, you can fix it. Here's what I got from support:
"You can remove the stuck templates by deleting them just like any other content block.
The delete button is actually there. It's just invisible.
Move your mouse to the very top right of the block (where the delete button normally is) and click to delete."
Beats me why the delete button is hidden, but hey ho, at least it works ... when you know how to find it.
Thank you!!!