Forum Discussion
JoshKuo
5 years agoCommunity Member
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
MelissaSpecht-d
3 years agoCommunity Member
Just weighing in again as I have struggled with this issue for years!! Today a colleague suggested making sure the video was on my hard drive/desktop before uploading it to Rise. I had it on my OneDrive (cloud) which I thought was good enough and it was not working. As soon as I copied it to my desktop and used that version, it uploaded instantaneously. Hope this saves someone some time!!!!