Forum Discussion
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
As I am experiencing the same issue (quite regularly, to be frank) - more or less since June, when I started using Rise, can you please consider investigating it on your end, instead of blaming the user browser? There are also other threads that signal a similar processing problem on the server side, so maybe it's high time to take action?
Like I don't know - check how Rise is handling cookies and cached data maybe?
I'm tired of wasting literally HOURS trying to upload a single video & get it processed...
Well said Grzegorz... another problem to add to a growing catalogue of problems with Articulate Rise (and Storyline!)