Forum Discussion
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
Hi. I'm having exactly this problem - 228 MB file, uploads relatively quickly and then hangs in processing. Nothing on your outage page. My internet speed is fine. I have deleted the block and tried again. I have cleared my browser cache and the file is uploading from my hard drive. Can you please let me know what I need to do to sort this. Thanks
Hi Liz!
I understand that when you upload a video, it hangs in processing. Can you try other supported browsers to see if the issue is browser-specific?