Forum Discussion
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
Pro Tip: If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of optimization on a case-by-case basis. Just add _NOPROCESS_ to the name of your video file. It'll upload and display exactly as you saved it. Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
Got it, thank you. Hopefully the big issue gets resolved.