Forum Discussion
JoshKuo
5 years agoCommunity Member
Updating video in Rise is taking forever, stuck on "Processing Video" for a very long time
Hello,
I have been trying to update/add a video for the last 2 days in Rise, and it is always stuck in the "Processing video" state. I left the window open overnight, and it was still in the same ...
LucianaPiazza
2 years agoStaff
Hi Daniel,
Thanks for reaching out!
I see that you've opened a support case and that you are working with my colleague John Carlo. You're in great hands! We'll continue the conversation over in your case.
Have a great afternoon!