Forum Discussion

NinaRode's avatar
NinaRode
Community Member
2 years ago

Uploaded "story.html" file displays a blank page on our web page

We need your help - we have a problem because storyline 360 ​​no longer exports the html5 file. We have a problem with new "story.html" file because it points to the root URL without the base href w...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hi Nina, 

This looks like a web server configuration issue, since you have your published output files saved in subdirectories and not on the root directory. 

Great call on opening a support case! Our expert supports engineers will be in touch shortly to troubleshoot the issue with you. 

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