Forum Discussion
Uploading a video in articulate Rise reduces the quality of the video
Hi fellows, everytime I upload a video tutorial in articulate rise the quality is being reduced drastically. How can one fix that. The size of the video is about 8MB so that can not be the problem...
Hi Tarek!
I'm sorry to hear you're having trouble with video quality in Rise. To confirm, we are investigating why the video file size almost doubles when adding it to a Rise 360 lesson. We also have noted the decrease in quality for some HD videos when added to a course. If we get any updates on these issues, we'll post an update here in this discussion.
If you'd like to have us take a closer look at your videos in the meantime, you can share a copy of your exported course with us by opening a case. We'll review it and send you an update via email.
