Forum Discussion

BrookeHopkins's avatar
BrookeHopkins
Community Member
7 years ago

Uploading Errors in Cornerstone with Rise Courses

Hello, Does anyone else have issues with Rise .zip files uploading with Critical Errors in Cornerstone? This has happened with three of our Rise courses, and Cornerstone has told us the issue is c...
rise 360
EdaTal's avatar
EdaTal
Community Member
6 months ago

Hi! I know this thred is a few years old, but I am trying to re-upload a course in Cornestone, and I am getting the following error. 

Any suggestions?

 

  • KellyAuner's avatar
    KellyAuner
    Staff
    6 months ago

    Hi @BradyChrisler,

    Thanks for reaching out!

    Have you tried testing your course in SCORM Cloud? If it works there, you may want to reach out to your LMS provider for further instruction. You can try changing the file location to a new location, and also check the file name as as some LMSs do not accept special characters in the folder names. I hope this helps!