Forum Discussion
Uploading images/videos on a Mac
Mac users: have you recently had issues uploading images or videos on Rise? I keep having this issue (look at the attachment) whenever I try to upload or replace pictures in Rise. I've cleared my ca...
Hi Marc!
Sorry to hear that you've run into this issue!
I'd be happy to help troubleshoot and had some follow-up questions to start.
- Does this issue occur regardless of the image/video file being used? Or is it specific to certain ones?
- Sometimes plugins cause odd behavior. Do you still get the same results when using an Incognito browser?
- Can you confirm the supported browser you are using is updated?
Looking forward to hearing from you!
