Forum Discussion
AlyssaGomez
5 years agoStaff
Hi Jennifer,
Thanks for reaching out about this! Can you help me with a few more details?
- Does this happen with any video file, or one video file in particular?
- What web browser are you using? Do you notice an improvement if you switch to a different browser?
- Would you be willing to share the video file with our team so we can test it from our side?