Forum Discussion

DianaStock's avatar
DianaStock
Community Member
6 years ago

urn:scormdriver

Hello, I have noticed this line of code added to the Interaction ID that started around April 7, 2020 3.38.21861.0 version.  Does anyone know what this is and why it is being added to the Interaction ID? It is making reporting messy.

thanks,

Diana

urn:scormdriver

28 Replies

  • FirmwaterLMS's avatar
    FirmwaterLMS
    Community Member

    Update: We were able to fix this on our end (the LMS) by replacing the learner response and correct response pattern fields as follows:

    • URN:scormdriver translated to empty string
    • %20 translated to space
    • [,] translated to space + space

    Now all of our Rise quiz reports are cleaned up.

    • HollyOwens-cd53's avatar
      HollyOwens-cd53
      Community Member

      Where do we add in this info to resolve this reporting error? We're experience reporting errors in Cornerstone. 

  • Hi,

    we are also facing the same issue with scorm 2004 package. In workday reporting output is defined as urn:scormdriver with static value.

    Can someone please advise how to fix this issue.

  • Hello Naveen, 

    Sorry to hear that you ran into this behavior. I'd like to ask a few questions to help clarify your experience.

    Looking forward to your response! 

    • naveenrajmylaap's avatar
      naveenrajmylaap
      Community Member

      Hi,

      We have tested with scorm 1.2 which is not giving questions and answers in
      workday reporting however, when we use scorm 2004 4th edition we are able
      to get the question and answers but then answers or interaction responses
      are getting prefix of urn:scormdriver%answer.

      Please advise us what could be the effective way to get appropriate
      reporting fields.

      Best Regards,
      Naveen Raj.

  • Still have not yet received a response regarding this issue. It is occurring in reporting in both Adobe Captivate Prime and our Cornerstone LMS. If this is a known issue for Rise, is there an update in the works to correct this issue? Please advise as to how to correct this, our compliance depends on this data. 

  • Hi, Holly!

    I see that you had reached out to our Support Engineers and were working with my teammate, Georvy. You’re in great hands and we'll be happy to continue troubleshooting with you there!

    Additionally, if you're looking to connect with Liam directly, you're welcome to contact them through their profile by clicking on their name and selecting Contact Me.

    • KayGrant's avatar
      KayGrant
      Community Member

      Hi, Kelly.. any update on this issue?  We are still experiencing this as well with Cornerstone publishing Scorm 2004 3rd edition.

      Thanks

  • Hi Kay,

    Thanks for following up on this!

    I'm sorry to hear you're experiencing this issue. First, I'd like to confirm if you've tested your course in SCORM Cloud. If it works as expected, I'd recommend reaching out to your contact at Cornerstone for assistance. If you're able to replicate the behavior in SCORM Cloud, it would be helpful if you could share your file with our team for further testing!

  • JasonPetersen's avatar
    JasonPetersen
    Community Member

    Same issue here, on SumTotal LMS published as 2004 v3. Seems isolated to Rise.

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Jason!

      Sorry to hear you've also run into this setback!

      Have you had a chance to test the course in SCORM Cloud? This will help determine if the behavior you're experiencing is specific to SumTotal LMS or not. Also, can the same behavior be observed by using SCORM 1.2 as the learning standard?

      Please keep me updated, I'd be happy to continue troubleshooting with you!

      • HRTeam-6e6876a0's avatar
        HRTeam-6e6876a0
        Community Member

        Hello,

        Looks like this issue has been going on for years with no solution yet. I have Rise courses in our Cornerstone LMS as SCORM 2004 courses and when reporting on quiz responses I get the urn:scormdriver: at the beginning with other jargon in between words in the response fields. Is there a way to resolve this?