Forum Discussion
User is Taken to a Blank Screen Upon Completing a Course
When the user completes our course that was published using Storyline 360 and SCORM 1.2, it brings the user to a blank screen in the saba LMS that only shows the title of the course and nothing els...
Hi Erin!
I'd be happy to help figure out why your learners are encountering a blank screen after completing a Storyline 360 course through your LMS!
A helpful troubleshooting step would be to test your course in SCORM Cloud. It's an online LMS environment that can be used to figure out whether the issue is with the LMS (Saba) or the Story file itself. If you test your course on SCORM cloud and it's performing as it should, then your issue is LMS based.
If you're willing to share your project file here in the discussion or privately through a support case, I'd be happy to test it out for you and report my findings!
Looking forward to hearing from you!
