Forum Discussion
sharip56
2 months agoCommunity Member
Using an MP4 to Build a Course - HELP!
I need technical suppport, please! I just resubscribed to Storyline 360, and am trying to build a course on a video. I've uploaded the video to Storyline, and have started building. After a few hours...
sharip56
Community Member
Thank you so much, Lauren. I did connect with a Support Rep last evening and uploaded my file. I haven't heard back from him yet today, but when I logged into SL and resumed work today, I started over with a new project, and I don't see the glitch right now. Also, I learned how to use the timeline viewer toggle to assist in the view of the text box elements. Making progress!
EricSantos
2 months agoStaff
Thank you for the update, Shari! My colleague, Christian, sent you an email with follow-up questions, but I also added a comment to your support case with the updates here.
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.