Forum Discussion

BrookeLown-c831's avatar
BrookeLown-c831
Community Member
6 years ago
Solved

Using the seekbar is making hidden objects on screen appear -- and I don't want them to.

Hi! I have hidden objects on screen (on a layer). The problem that I'm having is that the object that should be hidden appears whenever I move the seekbar in Storyline 360. Does anyone have a solu...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    3 years ago

    Hello everyone!

    I have great news to share! We are no longer seeing this bug where dragging the seek bar resets the state of an object when using our latest version of Storyline 360 (Build 3.72.29699.0).

    Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.

DavidSteele1's avatar
DavidSteele1
Community Member
6 years ago

Folks, I've discovered a related issue, so I mocked up a couple of slides. I have two shapes, a rectangle and a triangle, appear on the slide at the 1 second and 2 second mark (approximately) The user is prompted to click the shapes to change them to a hidden state. I have a layer that pops up when the state of Triangle1 and Rectangle1 are hidden.

When the slide starts, or when you go back to the slide from the menu or by using the Previous button on the next (blank) slide, it works normally. However, if you select the REPLAY button on the seekbar, OR if you drag the seekbar to a point before the first shape appears, it will open the layer that should only be triggered by the hidden states.

The bug seems to be that when an object is placed somewhere else on the timeline other than the 0-second mark, its state seems to be 'hidden' (according to the seekbar) when the seekbar gets interacted with and gets moved to a point in time before the object appears. This is definitely a bug if one is relying on hidden states as a trigger.