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DarbyRalls's avatar
DarbyRalls
Community Member
4 months ago

Vector graphics resize when slides are copied and pasted.

Our course workflow is for a course developer to do the initial design for their slides, then they hand their slides off to a graphic designer to do the final layout and design.  We planned to hand o...
storyline 360
  • DarbyRalls's avatar
    DarbyRalls
    4 months ago

    For anyone interested, we tracked the problem down to Microsoft Teams.  Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue.  Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day.  It's unfortunate, but at least we came up with a workaround.

    Thanks to Ian at Articulate Support for helping us track that down.

    --Darby

DarbyRalls's avatar
DarbyRalls
Community Member

For anyone interested, we tracked the problem down to Microsoft Teams.  Because files in Teams are downloaded to your computer before they'll open, I assumed that avoided the Storyline network drive issue.  Apparently, Teams causes enough latency to mess up the .svg copy process. Our workaround will be to work from a local copy of project files, then manually copy them to Teams at the end of the day.  It's unfortunate, but at least we came up with a workaround.

Thanks to Ian at Articulate Support for helping us track that down.

--Darby

Ange's avatar
Ange
Community Member
4 months ago

Hi Darby, great that you found a workable solution. 
I don't use Microsoft Teams in this process, but I still have reconfigure/recode .svgs to make the copy/paste or import work for correct size. I will check to see if other programs I use are creating the issue.

Thanks for the info!

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