Forum Discussion

CherWeiFang's avatar
CherWeiFang
Community Member
7 months ago

Video and sound not in sync on HTML format when I clicked on a different website?

When I click play on my articulate storyline video and click on a different website, the video and sound start to glitch and are not in sync which results in a very poor UX design. Does anyone know ...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
7 months ago

Hello Cher Wei Fang! 

Thanks for reaching out.

I see that you've opened a support case and you're working with my colleague Fannie May. You're in great hands! 

We'll continue the conversation over in your case. 

Have a wonderful afternoon!

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