Forum Discussion
Video doesn't playback from the beginning on my timeline
I'm attempting to add a video that starts playing about 20 seconds into my timeline. When I replay the timeline the video doesn't start at the beginning. It starts 20 seconds into the video. When...
EricSantosor anyone else in support. I tried what you suggested to Stephanie and this did not work. I insert my video, untick the Show until end, and then slide the movie to a new start point. As far as I move it is the amount of the front of the video that is cut off. Thoughts.
I have found a solution to the problem. If you have any other ideas, let me know. Going to options on the video and changing Play Video to When triggered and then sliding the video to that time and putting a trigger for that time to start the video fixed it. Wish I could just slide the MP4.
I am experiencing the same issue and, unfortunately, when I follow your steps listed above, this does not solve my problem. In fact, the video doesn't play at all. If I change the video options to Play Video back to Automatically, it still doesn't start the video at the beginning. So frustrating!
Hi Lisa,
Sorry to hear about your frustration. I understand that you're trying to move a video in the timeline to start at a later time.
I created this Storyline file with a 9-second Content Library video. I right-clicked the video on the timeline and unticked "Show Until End." I was able to drag the video on the timeline to start at the 4-second mark and it played as expected upon timeline preview and player preview.
If the issue persists, feel free to share the affected Storyline course here or privately in a support case. Kindly add more details on what you expect to see, and we'd be happy to investigate further to find out what caused the problem.
