Forum Discussion
Video Download Failed
I am trying to insert a video from the content library and keep getting an error message that says:
The selected videos were not downloaded successfully. Please check your connection to Articulate...
Hi Joseph,
Thanks for reaching out!
I'm sorry to hear that you're receiving this error message when trying to insert a video from the Content Library. Please ask your network admin to open port 443 and add the domains in this article to your organization's allowlist for your Articulate 360 apps to work properly.
Let me know if you have any questions. I'm happy to help!
