Forum Discussion
Video Error
I have a video that I've created, and every time I try and upload it it simply says error. I've tried exporting the video with different settings, I've tried uploading the video to different courses,...
I've also tried uploading a few different videos, including videos already imported to another Rise course, and none of them worked. Is there an issue with the video server?
My thought would've been the size of the video (I think the max is 5 GB) but if a variety of videos fail, that seems less likely. I know I've seen advice elsewhere on here before to try deleting the video block and creating a new one to upload to so perhaps that will work?
If that doesn't work either, I suspect opening a case is likely your best bet to unearth what the error truly is.