Forum Discussion
Video file sizes changing
Hi community,
I am trying to upload videos to Rise or 360 Review, but every time I do, the file size gets increased dramatically. I am uploading a 40mb file and when I attempt to re-download the s...
Thanks, Ros for the additional explanation. I took a look and we've seen at least one other report of this. I understand if you're not able to not share your file, but that would help us demonstrate the problem and test any possible solutions or fixes.
We'd happily accept a copy of the video shared here privately if you change your mind, or if you want to let us know the course title and lesson that the video is added into our team can take a look inside Rise for that.
I will include your discussion here in the report our team is investigating, so I'll keep you posted if there are any updates!