Forum Discussion

HeidiHallber093's avatar
HeidiHallber093
Community Member
3 years ago

Video image runs off the page in Storyline

I am experiencing something weird. I used the embed code to place a video (housed on Vimeo) into a slide in Storyline, but the placement in the published module is off center and you can't see the bottom of the video. In the pre-published version, it looks fine. Any ideas?
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Heidi, 

    Thanks for reaching out! 

    I haven't encountered this behavior before, so I'd like to ask a few questions to help clarify your experience: 

    • Are you working locally when making changes to your project file? 
    • Are you able to replicate the behavior in a new project file? 
    • Does the same behavior happen when you use Youtube videos instead of Vimeo ones? 
    • Does resizing your videos so that the bottom part will display properly help?
    • Have you tried doing a repair of Storyline 360 if the behavior affects all of your embedded videos? 

    If the issue persists after repairing your installation, please open a support case here so we can take a look at what's happening. 

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