Forum Discussion
JamesMoss-54503
3 years agoCommunity Member
Video is not playing once uploaded to LMS
Needing help! After my content package from Storyline is uploaded to LMS the video does not play. It does in preview on Storyline but once uploaded to the LMS it is just blank. I even tried addin...
PhilMayor
3 years agoSuper Hero
Do other videos work, sounds like the mime type on the server is not set
JamesMoss-54503
3 years agoCommunity Member
Yeah! Most videos do work and play once uploaded to LMS. I did have an issue before of the video having a corrupted portion and stopping mid-scene but in this case the video doesn't play at all.
- Jürgen_Schoene_3 years agoCommunity Member
check your course with Firefox
if Firefox is ok and Chrome not, it's the (known) incompatibility of storyline mp4 compression for some (???) videos and Chrome > 108
in this case - compress the video in handbrake to the final data rate, reimport it and disable the storyline mp4 recompression (-> compression = 'none')
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