Forum Discussion
Video Issue in Review
Hi,
In the past there have been quite a few discussions published about Storyline compressing video. Within those discussions someone normally points out that the workaround is to replace the vid...
Hi, Derek!
Storyline includes a feature affectionately nicknamed Don't Touch My Video, which allows course authors to specify that their videos shouldn't be compressed upon publish. If you enable that feature, Storyline will publish your videos as-is, without any attempt at optimization. Click here for instructions on turning video compression off.
If your videos continue to publish without audio, we want to help with that! Can you share one or two of your source videos with us? Click here if you'd prefer to do that privately.
Thanks for using Articulate 360!
Thanks for the info, Justin. I will give this a shot and let you know how it goes. Thanks again!
Justin - just dropping in to let you know that turning off the video compression worked. I was able to get my course to run in Review. Thanks!
That's outstanding news, Derek. Thanks for the follow-up!
I'd still be curious to troubleshoot why Storyline is breaking your audio when compression is enabled, if you feel like sharing the .mp4 file with us.
Thanks again!
