Forum Discussion

DaniHarp's avatar
DaniHarp
Community Member
3 years ago

Video not playing once published

I have a very short course that I have created.  It has a total of 4 slides.  The 3rd slide has one video that is 50 minutes long.  In preview everything works perfectly.  Once published it doesn't.  I have the video set up with Play/Pause triggers and still nothing.   I made sure that the file name of the video wouldn't work against my LMS system etc. and no changes.  Any ideas?

  • Hello Dani!

    Sorry, you're running into this issue! Have you tried testing your course in a different browser to see if the video plays when viewing the course using another browser?

    If using a different browser doesn't do the trick, can you test your course in another LMS environment like SCORM cloud

    Let us know what your findings are so we can determine the next steps!