Forum Discussion
Video on Storyline slide stops playing when viewing in Review 360
I'm currently working on a course that also has an *.mp4 video in one slide, but it's not giving anyone within my review circle any issues. One thing that I did was to set the slide to play automatically, though, so perhaps that makes a difference; I also hide the progress bar in the player (but I doubt that this has any effect on what you are seeing).
Try having someone (or two) access the review file once again separately. If it continues, I would put in a ticket, though it may be the result of something in your organization's IT firewalls.
Thank you JHauglie . The slide is set to play automatically and the progress bar is hidden. I did also have a couple other people test it and they are experiencing the same issue. Funny thing is that we haven't encountered this issue in courses prior to today and have done the exact same setup.
I did submit a support ticket. I'll update this post if there is a resolution.
Hi JulieAult1,
I'm glad other community members could give you some tips!
I checked our system and can see your case is with our Support Engineers. You'll be hearing from them shortly!
