Forum Discussion

SushilSuryawans's avatar
SushilSuryawans
Community Member
6 years ago

Video output is flickering

Hello everyone! I am working on a project in which I need to make multiple software simulation videos using Articulate Storyline 360. It involves screen recording of the actual activities in the s...
storyline 360
VinceScoma's avatar
VinceScoma
Community Member
6 years ago

Hi Sushil,

Thank you for letting us know! 

The behavior you are describing does sound similar to a current issue we are looking into. I'll be sure to include this post on our report so we can provide an update on this issue. 

In the meantime, a workaround that should remove the flickering is to revert to version 3.36.21289.0 of Storyline 360. Could I have you try that to see if that resolves this snag? You can find more details on this here: 

Please keep us updated and let us know if you have any questions! 

  • SushilSuryawans's avatar
    SushilSuryawans
    Community Member
    6 years ago

    Hey, thanks Vincent Scoma! I'll try this workaround and will share my experience on this thread. 

  • SushilSuryawans's avatar
    SushilSuryawans
    Community Member
    6 years ago

    Hi Vincent,

    The workaround you suggested worked perfectly. Thanks for this.

    (It worked well with the 19 Dec, 2019 version (3.35.21017.0).

    Best Regards,

    Sushil

    • VinceScoma's avatar
      VinceScoma
      Community Member
      6 years ago

      Hi Sushil,

      Thank you for sharing that update, and I am happy to hear that helped! I have added this thread to our active bug report, so as soon as we have more details, we will be sure to reach out!