Forum Discussion
JeffRobedee
7 years agoCommunity Member
Video Pausing In Published File SL 360
Hello:
I've published a project several times and get a video that pauses at exactly 9 seconds in-- this occurred in review, on the actual web host, and when I published as a SCORM file just to ch...
AlyssaGomez
7 years agoStaff
I see the files you sent, Jeff! They're in the right place, and our Engineers will begin testing them soon.
JeffRobedee
7 years agoCommunity Member
It seems the issue may have been related to publishing in highest quality causing an issue-- changing to standard eliminates the need to rebuild the slide whenever I make a change to the project. It was so odd because we had 15 people from around the US test it and all reproduced the same error at exactly 9 seconds on the 4th video. Either way, publishing at standard quality seems to eliminate the problem.
Thank you for pointing me to help!
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