Video problems with Rise after publishing
Hi My Rise courses should also run on computers that do not support MP4 videos. I have therefore converted the videos to webm format. Rise also accepts these videos, but converts them back to MP4 fo...
Forum Discussion
Hello Thomas,
Happy to help!
Rise 360 by default converts all uploaded video to MP4 format. If you'd like to keep the original format of your uploaded video, just add _NOPROCESS_ to the name of your video file before uploading. Example:
birthday_NOPROCESS_.webm
You can read more about this process here:
Hope this helps!
