Forum Discussion
Video publishing choppy at transitions
Hi, I am experiencing this issue now. I have a 4 minute video with some shapes that transition in and out during the video. Works perfectly when previewing in Storyline but when I export to mp4 there are glitches. I have automatic compression turned off. If I turn that on, the glitches stop, but the video quality decreases significantly. Any suggestions?
Hi Kennedy!
Sorry to hear that you've also run into this behavior!
I see that Jurgen has been helping you and that you've also opened a support case. Great move! It looks like my colleague Philam is handling your case but was unable to reproduce the same issue. He shared that this issue may be isolated to your computer and suggested working on your local hard drive in order to avoid erratic behavior.
If you have any more questions, please feel free to reach out to Philam through your support case!