Forum Discussion

HowiePearson's avatar
HowiePearson
Community Member
2 years ago

Video Quality

I've published a module as a video and the quality before publication is perfect. 

When I publish it, the quality deteriorates massively. 

I've published as video and also as a Storyline module on review site and the quality is still awful. Has anyone any idea how I can fix this?

  • Hi Howard,

    I understand how blurry outputs can be frustrating! I'm happy to help troubleshoot this issue and would like to start with these three recommendations for your Storyline project:

    • Use images and videos that don't need to be resized
    • Adjust the compression settings in Storyline 360
    • Lock the Storyline 360 player at optimal Size

    Please see this article for details on each item:

    If the issue persists and you're comfortable sharing your file with us, we'd be happy to take a look to investigate further. You can upload it here or privately in a support case. We'll delete it when we're done testing.

    I appreciate your patience!