Forum Discussion
LiyanaNaznim-50
Community Member
Hi Luciana,
Is there a solution to this? I've been facing the exact same issue right now.
LeaSAgato
2 years agoStaff
Hi, Liyana! Sorry to hear you're having this issue with your video thumbnail in Rise. We'd be more than happy to troubleshoot your course so we can provide you with the appropriate solution. Would you mind opening a support case here? Our customer support engineers will reach out and work with you directly to resolve your issue.