Forum Discussion
CaldwellButler
3 years agoCommunity Member
Video thumbnail oddly pixelated and discolored
I've noticed the fantastic image quality of the thumbnails on your stock courses, but I can't seem to replicate that on my own courses. When I upload a video into Rise, the self generated thumbnail ...
KristenCooper-4
11 months agoCommunity Member
I'm having the same issue, it's really frustrating. Aspect ratio on our videos is correct. I will submit a ticket, but it's sounding like this is a known bug.