Forum Discussion
Video thumbnail oddly pixelated and discolored
I've noticed the fantastic image quality of the thumbnails on your stock courses, but I can't seem to replicate that on my own courses. When I upload a video into Rise, the self generated thumbnail ...
I just encountered this issue yesterday. I developed a microlearning and the video I inserted looks great when playing, but the thumbnail image is grainy. It clears up immediately once you click play, which is good, but I don't like a poor quality image as my thumbnail. I'm using 16:9 ratio. I've done a ton of short courses like this before and never had the issue until now.
Attached is an example.
