Forum Discussion
NickElzy
5 months agoCommunity Member
I just encountered this issue yesterday. I developed a microlearning and the video I inserted looks great when playing, but the thumbnail image is grainy. It clears up immediately once you click play, which is good, but I don't like a poor quality image as my thumbnail. I'm using 16:9 ratio. I've done a ton of short courses like this before and never had the issue until now.
Attached is an example.