Forum Discussion
Video thumbnail oddly pixelated and discolored
I've noticed the fantastic image quality of the thumbnails on your stock courses, but I can't seem to replicate that on my own courses. When I upload a video into Rise, the self generated thumbnail ...
Also noting that when the video has played and the thumbnail displays again at the end, the colours of the thumbnail somehow have been corrected. Refreshing the page, the thumbnail image reverts to the discoloured version before playing the video. Weird.
"Scroll down to begin" - check out Rise 360: Best Practices for Images, Videos, and Audio for details how to insert videos and avoid the Rise compression.
Hello Peter,
Thanks for sharing what you see on your end! We are tracking the impact of this bug, and I've added your comments to the bug report so that our product engineers are aware. We'll update this post if there are any changes that might help.
