Forum Discussion
Video thumbnail oddly pixelated and discolored
I've noticed the fantastic image quality of the thumbnails on your stock courses, but I can't seem to replicate that on my own courses. When I upload a video into Rise, the self generated thumbnail ...
Also having this issue. Would love a fix.
Hi EvanBretzmann-4! Our team is currently prioritizing other bug fixes so I don't have an update on a timeline. I've add you to our bug report so that we can evaluate the impact of this bug. I'l update you when we release a fix!
Thanks for the update! I did find a workaround by saving my videos with the '_NOPROCESS_' tag.
is it working? I tried it but it didn't work as promised.
