Forum Discussion

AlexanderCov065's avatar
AlexanderCov065
Community Member
2 years ago

Video with question overlays.

I would like to create a video based course where:

  • The video pauses at specified points
  • A question appears superimposed over the video  
  • The user selects a question choice.
  • Correct/Incorrect feedback is not typical for our use case 
  • The question disappears and the video plays explanatory content.
  • If the user fast forwards through any portion of the video we don't want the question to appear... only if the video plays through the cue point.

I thought that this would be simple with cue points triggering a light box targeting a standard question slide. I also explored using layers as an alternative but it's preferable to leverage standard question functionality.

I've run into these issues, demonstrated in test project.

https://360.articulate.com/review/content/962f227c-dc7b-49cb-b0b3-35980e6df534/review 

  • With lightboxes:
    • When video is allowed to play through: All 3 lightboxes are triggered in the correct sequence and the base layer pauses as expected
    • If I click on the scrub bar: Only the first 2 of 3 light boxes are triggered (The 3rd never appears) and the base layer doesn't pause
  • With layers:
    • When video is allowed to play through: All 3 layers are triggered in the correct sequence and the base layer pauses as expected
    • If I click on the scrub bar: all layers are triggered BUT the base layer doesn't pause

In any case the cue point triggers seem to be active across the timeline until the next cue point, which we don't want. In theory, this would be restricted until completely viewed. At that point the user could scrub the progress bar and shouldn't see question 1 unless the video plays through the cue point location again.  

Any suggestions how I could achieve the objective?

 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Alexander, 

    Thanks for reaching out!

    I can confirm that I was able to observe the same behavior on my end. We are currently monitoring a known issue where "When timeline reaches Xs" triggers still execute when you skip any point in the seekbar after Xs. I opened a support case on your behalf so we can have our support engineers verify if you are being affected by the bug, as well as offer any workarounds if possible. You're in good hands, and someone from our team will be in touch shortly!

  • AlexanderCov065's avatar
    AlexanderCov065
    Community Member
    2 years ago

    Thanks.

    Good to know it's considered a bug not a feature. I'd expect @time or @cuepoint to trigger at that time, not @ or after. 

    Also described in original post is that with light boxes scrubbing does NOT trigger final cuepoint, but normal playthrough does. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, Alexander!

    Thanks for the clarification. I see my teammate, Matthew, has been assigned to your case, so you're in great hands! Although we don't currently have an immediate workaround, one thing you may want to consider is disabling the seekbar in Player Properties, to prevent learners from skipping around the course.

    I hope this helps!

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