Forum Discussion
LeahRicker
6 years agoCommunity Member
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
RussellEngoran
4 years agoCommunity Member
I downloaded your story file and it was cutting the end for me too. Then I replaced the video with your mp4 and it worked. Sometimes video is just weird that way I guess. But glad you got it fixed!
- PamelaRoeper4 years agoCommunity Member
Thank you, Russell. I was getting so frustrated. I replaced it numerous times. I even redid the slide from scratch. Nothing worked.
The only thing that worked for me was going into Premiere Pro and re-encoding and re-rendering that little video. So, I am guessing that is where the issue was. Premiere always has its own gremlins to deal with. :-)