Forum Discussion
Videos not uploading in Rise360
We're having an issue where videos we're uploading into our training are not finishing "processing." They just get stuck there for up to an hour before I've given up and moved on to building other pa...
Hi JesMichaels,
Happy to help!
If you're having difficulties when uploading content into Rise 360 courses, there's a possibility that your network is blocking the uploads from successfully completing. To fix this, please ask your network admin to add all the endpoints listed in this article to your network's allow list:
If the issue persists, please open a case with our support team here for additional troubleshooting!
